If you are having a minor problem with your lawyer and don't want to file a complaint, the State Bar's Attorney-Client Assistance Program may be able to help. The Attorney-Client Assistance Program helps to resolve issues between clients and lawyers on an informal basis. Public liaisons respond to calls from members of the general public who have complaints or concerns about their lawyers. Depending upon the situation, the public liaison will contact the lawyer and try to help find a resolution to the caller's problem. The public liaison does not represent one side or the other when attempting a resolution. Additionally, the public liaison is unable to offer legal advice, but may be able to direct the caller to an information source. You may reach one of our public liaisons by calling (919) 828-4620 or via email by contacting ACAP@ncbar.gov. Please include your name and telephone number within the email.
