Job Title: Receptionist
Department: Administration
Immediate Supervisor: Facilities manager
Positions Supervised: None
Purpose of Job: To courteously and professionally answer and direct telephone calls to the appropriate departments or employees and greet visitors to the State Bar.
Essential Job Responsibilities:
- Responsible for security of the lobby area by admitting or denying admission of visitors
- Answer and direct calls to the appropriate staff member, including directing the caller to other institutions if appropriate
- Responsible for securing and opening State Bar facilities in the morning and closing the facilities, if appropriate, at the end of the workday
- Responsible for forwarding general mailbox messages
- Be knowledgeable of the list of people who are not allowed admittance to the State Bar
- Receive and direct all visitors to the State Bar
- Ensure all visitors sign in and out on the visitor log
- Maintain visitor badge assignment and return
- Receive and direct all deliveries
Non-Essential Job Responsibilities:
- Prepare Bar files for archiving
- Providing clerical assistance to State Bar employees as needed
- Other duties as assigned
Desired Education, Experience, and Skills:
- High school diploma
- Customer service and/or receptionist experience
- Excellent telephone and oral communication skills; pleasant demeanor
Working Conditions:
- Position is non-exempt in accordance with the Fair Labor Standards Act
- Part time position: Monday - Friday, 12:30 p.m. – 5:00 p.m.
- Additional Time: occasional, may be required during quarterly meetings
For Questions About this Position: Please email Martha Fletcher, director of human resources.
The North Carolina State Bar is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
This job description is not an employment agreement or contract. Management has the right to alter this job description at any time without notice.
